If you are receiving an error message when registering with a Prepaid Access Code, make sure that you are entering your code exactly as it is presented on the card (include the dashes).
Our Prepaid Access Codes look like this: ABCD-123456-123456
If this has not resolved the error message please send the code you are trying to enter to the Smartsims Helpdesk.
This support article applies to the following simulations:
MikesBikes Introduction to Business Simulation
MikesBikes Advanced Strategic Management Simulation
Music2Go Marketing Simulation
AdSim Advertising Simulation